{"data":[{"id":"cd13076a-1188-4572-bc73-f19188a636c0","body":"Hi {{first_name}},\n\nThanks for taking the time to speak with us. I wanted to follow up with everything we discussed and the next steps.\n\nReply to this email anytime — I'll be your point of contact.\n\nTalk soon,\n{{rep_name}}","name":"Welcome / Intro","subject":"Thanks for connecting with us, {{first_name}}","category":"lifecycle","is_active":false,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":[],"created_at":"2026-08-12T16:11:07.270774+00:00","created_by":"4bca0c38-89b6-45f7-9d14-a8650cb794ca","updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"all"},{"id":"4c87ce5b-7b66-41da-9513-394dc1c0f8c6","body":"Hi {{first_name}},\n\nThis is a quick confirmation for your appointment on {{appointment_date}} at {{appointment_time}}.\n\nIf anything changes on your end, just reply to this email.\n\nThanks,\n{{rep_name}}","name":"Appointment Confirmation","subject":"Confirming your appointment on {{appointment_date}}","category":"appointments","is_active":false,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":[],"created_at":"2026-08-12T16:11:07.435784+00:00","created_by":"4bca0c38-89b6-45f7-9d14-a8650cb794ca","updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"all"},{"id":"7a8eefcb-a796-4191-9b9e-0000805b88ce","body":"Hi {{first_name}},\n\nJust circling back on my last note. Let me know if now is still a good time or if I should reach out next week instead.\n\nThanks,\n{{rep_name}}","name":"Follow-up — No Response","subject":"Quick follow-up, {{first_name}}","category":"follow_up","is_active":false,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":[],"created_at":"2026-08-12T16:11:07.588034+00:00","created_by":"4bca0c38-89b6-45f7-9d14-a8650cb794ca","updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"all"},{"id":"ab421bab-f953-458c-addb-76a7de5a34d5","body":"Hi {{first_name}},\n\nWe got your event request and we’re checking the date, location, and setup now. Reply here if there’s anything else Big Papi should know before we follow up.\n\n— Big Papi’s Coquito Iceys","name":"Event Request Follow-Up","subject":"Big Papi’s got your event request, {{first_name}}","category":"events","is_active":false,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":[],"created_at":"2026-08-12T16:11:07.745435+00:00","created_by":"4bca0c38-89b6-45f7-9d14-a8650cb794ca","updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"all"},{"id":"aac6ec63-ac9a-4f5c-aad0-9b522660e95b","body":"Hi {{first_name}},\n\nThank you for having Big Papi’s at your event. We appreciate you trusting us to be part of the celebration. If you loved it, send us a reply and let us know how we did.\n\n— Big Papi’s Coquito Iceys","name":"Post-Event Thank You","subject":"Thanks for having Big Papi’s, {{first_name}}","category":"events","is_active":false,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":[],"created_at":"2026-08-12T16:11:08.180441+00:00","created_by":"4bca0c38-89b6-45f7-9d14-a8650cb794ca","updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"all"},{"id":"e238a83f-5aa2-437d-b27d-778f8da99447","body":"Hi {{FULL_NAME}}, please confirm the final contracted {{SERVICE_UNIT_LABEL}} for {{EVENT_NAME}}. We currently have {{QUOTED_UNITS}} {{SERVICE_UNIT_LABEL}} at a bid of {{QUOTE_AMOUNT}}.","name":"Final service count","subject":"Final ticket count for {{EVENT_NAME}}","category":"prep","is_active":false,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"c5b38df1-6741-4194-8c07-219d0c272bd8","body":"<div data-knocklaunch-signature=\"true\" style=\"margin-top:18px;padding-top:14px;border-top:2px solid hsl(var(--primary));font-family:Arial,sans-serif;line-height:1.45;color:#202124;\"><div style=\"font-weight:700;font-size:15px;\">Big Papi&#039;s Coquito Iceys</div><div style=\"margin-top:4px;font-size:12px;color:#5f6368;\">info@bpciceys.com</div></div>","name":"Primary business signature","subject":"Signature","category":"mail_signature","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":{"kind":"mail_signature","email":"info@bpciceys.com","phone":"","title":"","website":"","isDefault":true,"signerName":"Big Papi's Coquito Iceys","includeLogo":true},"created_at":"2026-08-19T18:19:31.851203+00:00","created_by":"4bca0c38-89b6-45f7-9d14-a8650cb794ca","updated_at":"2026-08-20T01:15:48.531598+00:00","template_context":"all"},{"id":"9dcaab1d-c691-4231-88e3-175215a935e5","body":"Hi {{FULL_NAME}}, we would love to come back. If you have another event coming up, reply here and we can reuse your venue and service details to make booking faster.","name":"Repeat booking","subject":"Ready for the next event?","category":"retention","is_active":false,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"4a7eb908-db0f-4ea5-aaeb-d435f7e5e29c","body":"<p>Hi {{FULL_NAME}},</p><p>Thanks for thinking of <strong>Big Papi’s Coquito Iceys</strong> for <strong>{{EVENT_NAME}}</strong>. We’ve got your request and we’re reviewing the route, setup, and service details now.</p><div style=\"margin:18px 0;padding:16px;border-radius:14px;background:#f6f8fa;border:1px solid #e5e7eb;\"><strong>Event snapshot</strong><br>{{EVENT_DATE}}<br>{{VENUE_NAME}}</div><p>If there’s anything we should know about the venue, guest count, or service window, just reply here. We’ll follow up with the cleanest next step.</p>","name":"Event inquiry received","subject":"We’ve got your {{EVENT_NAME}} request","category":"Event inquiry","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"79de44dc-5ad8-4fcf-8987-2cc28b602ec4","body":"<p>Hi {{FULL_NAME}},</p><p>We’re getting <strong>{{EVENT_NAME}}</strong> lined up. Before we finalize availability and pricing, we need a few quick details:</p><div style=\"margin:18px 0;padding:16px;border-radius:14px;background:#f6f8fa;border:1px solid #e5e7eb;\"><strong>Please confirm</strong><br>• Final venue/address<br>• Estimated guest count<br>• Service start and end time<br>• Indoor or outdoor setup<br>• Power/access requirements</div><p>Reply with whatever you have. We’ll take it from there.</p>","name":"Need a few event details","subject":"A few details for {{EVENT_NAME}}","category":"Event inquiry","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"52f2b4c0-ef41-4c28-8265-000342ec2617","body":"<p>Hi {{FULL_NAME}},</p><p>We’re reviewing <strong>{{EVENT_DATE}}</strong> for <strong>{{EVENT_NAME}}</strong> at {{VENUE_NAME}}.</p><div style=\"margin:18px 0;padding:16px;border-radius:14px;background:#f6f8fa;border:1px solid #e5e7eb;\"><strong>What happens next</strong><br>We confirm route and setup fit → finalize service package → send your proposal.</div><p>If your date, venue, or guest count changed, reply now so we quote the right setup.</p>","name":"Date & availability update","subject":"Availability update for {{EVENT_NAME}}","category":"Proposal","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"f207da4d-490a-4aca-aa2d-3d7f1fab8b1a","body":"<p>Hi {{FULL_NAME}},</p><p>Your proposal for <strong>{{EVENT_NAME}}</strong> is ready.</p><div style=\"margin:18px 0;padding:18px;border-radius:14px;background:#f6f8fa;border:1px solid #e5e7eb;\"><div style=\"font-size:12px;text-transform:uppercase;letter-spacing:.08em;color:#667085;\">Service package</div><div style=\"font-size:18px;font-weight:700;margin-top:4px;\">{{SERVICE_PACKAGE}}</div><div style=\"font-size:12px;text-transform:uppercase;letter-spacing:.08em;color:#667085;margin-top:14px;\">Proposal total</div><div style=\"font-size:24px;font-weight:800;margin-top:4px;\">{{QUOTE_AMOUNT}}</div></div><p>Questions or changes? Reply here. When you’re ready to move forward, we’ll take care of agreement and deposit next.</p>","name":"Event proposal","subject":"Your Big Papi’s proposal for {{EVENT_NAME}}","category":"Proposal","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"38aafec0-d3cd-4607-99f2-0ee7ca2455b3","body":"<p>Hi {{FULL_NAME}},</p><p>Checking in on the proposal for <strong>{{EVENT_NAME}}</strong>.</p><p>If the package looks right, reply and we’ll move into agreement and payment. If you want to adjust service, timing, or guest count first, send the changes and we’ll tighten it up.</p><div style=\"margin:18px 0;padding:14px 16px;border-left:4px solid #344054;background:#f9fafb;\"><strong>Heads up:</strong> your date isn’t treated as fully locked until the required booking steps are complete.</div>","name":"Proposal follow-up","subject":"Want us to keep moving on {{EVENT_NAME}}?","category":"Proposal","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"55be3162-f8cc-45e7-8084-4fa08d6faa17","body":"<p>Hi {{FULL_NAME}},</p><p><strong>You’re on the books.</strong> Big Papi’s Coquito Iceys is confirmed for {{EVENT_NAME}}.</p><div style=\"margin:18px 0;padding:18px;border-radius:14px;background:#f6f8fa;border:1px solid #e5e7eb;\"><strong>{{EVENT_DATE}}</strong><br>{{VENUE_NAME}}<br>{{EVENT_ADDRESS}}<br><span style=\"color:#667085;\">Guest count: {{GUEST_COUNT}}</span></div><p>We’ll keep the prep details organized from here and reach out as the event gets closer.</p>","name":"Booking locked in","subject":"{{EVENT_NAME}} is officially booked 🎉","category":"Booked event","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"4199372b-4425-4c9e-a185-690f5e6e2720","body":"<p>Hi {{FULL_NAME}},</p><p>Your event agreement for <strong>{{EVENT_NAME}}</strong> is ready for review.</p><div style=\"margin:18px 0;padding:16px;border-radius:14px;background:#f6f8fa;border:1px solid #e5e7eb;\"><strong>Next step</strong><br>Review the event details, complete the signature, and we’ll keep the booking moving.</div><p>If anything in the agreement needs to change, reply before signing and we’ll correct it.</p>","name":"Agreement ready","subject":"Your agreement for {{EVENT_NAME}} is ready","category":"Booking step","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"ee74829f-3af7-46ad-ba19-afebed5f708b","body":"<p>Hi {{FULL_NAME}},</p><p>The deposit for <strong>{{EVENT_NAME}}</strong> is ready.</p><div style=\"margin:18px 0;padding:18px;border-radius:14px;background:#f6f8fa;border:1px solid #e5e7eb;\"><div style=\"font-size:12px;text-transform:uppercase;letter-spacing:.08em;color:#667085;\">Deposit due</div><div style=\"font-size:24px;font-weight:800;margin-top:4px;\">{{DEPOSIT_AMOUNT}}</div><div style=\"font-size:12px;color:#667085;margin-top:12px;\">Current event balance: {{BALANCE_DUE}}</div></div><p>Once payment is posted, we’ll keep the remaining event prep moving.</p>","name":"Deposit due","subject":"Deposit needed for {{EVENT_NAME}}","category":"Payment","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"7e020f95-68e9-4511-9887-bd2a6a063c1f","body":"<p>Hi {{FULL_NAME}},</p><p><strong>Payment received.</strong> Thanks — we’ve applied it to {{EVENT_NAME}}.</p><div style=\"margin:18px 0;padding:16px;border-radius:14px;background:#f6f8fa;border:1px solid #e5e7eb;\"><strong>Remaining balance</strong><br><span style=\"font-size:22px;font-weight:800;\">{{BALANCE_DUE}}</span></div><p>No action is needed right now unless we’ve asked for additional event details.</p>","name":"Payment received","subject":"Payment received for {{EVENT_NAME}} ✓","category":"Payment","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"aa2a5ca5-771b-4326-986a-fc12257df7ee","body":"<p>Hi {{FULL_NAME}},</p><p>We’re getting the setup plan tight for <strong>{{EVENT_NAME}}</strong>. Please confirm the items below with the venue:</p><div style=\"margin:18px 0;padding:16px;border-radius:14px;background:#f6f8fa;border:1px solid #e5e7eb;\"><strong>Venue checklist</strong><br>• Vendor arrival/load-in instructions<br>• Parking and setup location<br>• Power access: {{POWER_REQUIREMENTS}}<br>• Insurance/COI requirements<br>• On-site contact for event day</div><p>Reply with the details and we’ll add them to the event plan.</p>","name":"Venue & setup checklist","subject":"Setup details for {{EVENT_NAME}}","category":"Event prep","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"9110e54d-0a2f-4d50-9b48-1fc4c0d20b21","body":"<p>Hi {{FULL_NAME}},</p><p>We’re set for <strong>{{EVENT_NAME}}</strong>. Here’s the final schedule we have on file:</p><div style=\"margin:18px 0;padding:18px;border-radius:14px;background:#f6f8fa;border:1px solid #e5e7eb;\"><strong>{{EVENT_DATE}}</strong><br>{{VENUE_NAME}}<br><br><strong>Service:</strong> {{EVENT_START_TIME}} – {{EVENT_END_TIME}}<br><strong>Setup begins:</strong> {{SETUP_TIME}}</div><p>If anything changed, reply as soon as possible. Otherwise, we’ll see you there.</p>","name":"Final event confirmation","subject":"We’re ready for {{EVENT_NAME}}","category":"Event prep","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"97d29001-01e1-4322-9a8e-acaae68dcd29","body":"<p>Hi {{FULL_NAME}},</p><p>Thank you for having <strong>Big Papi’s Coquito Iceys</strong> at {{EVENT_NAME}}. We appreciate you trusting us to be part of the day.</p><div style=\"margin:18px 0;padding:16px;border-radius:14px;background:#f6f8fa;border:1px solid #e5e7eb;\"><strong>How did we do?</strong><br>Reply with feedback anytime. We read it, and it helps us make the next event even better.</div><p>When you’ve got another celebration coming up, we’d love to pull up again.</p>","name":"Thank you after the event","subject":"Thanks for having Big Papi’s at {{EVENT_NAME}}","category":"After event","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"b2c8d27c-a441-4de2-b5df-c0b34033ed9f","body":"<p>Hi {{FULL_NAME}},</p><p>Thanks again for having us at <strong>{{EVENT_NAME}}</strong>.</p><p>If Big Papi’s delivered the experience you wanted, we’d really appreciate a review. A few words from you helps the next host feel confident booking us.</p><div style=\"margin:18px 0;padding:14px 16px;border-left:4px solid #344054;background:#f9fafb;\"><strong>Quickest option:</strong> reply here with your feedback and we’ll make sure the team sees it.</div>","name":"Review request","subject":"How was Big Papi’s at {{EVENT_NAME}}?","category":"After event","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":["FULL_NAME","EVENT_NAME","EVENT_DATE","EVENT_START_TIME","EVENT_END_TIME","VENUE_NAME","EVENT_ADDRESS","GUEST_COUNT","QUOTED_UNITS","SERVED_UNITS","SERVICE_UNIT_LABEL","UNIT_RATE","SERVICE_PACKAGE","QUOTE_AMOUNT","DEPOSIT_AMOUNT","BALANCE_DUE","SETUP_TIME","POWER_REQUIREMENTS"],"created_at":"2026-08-15T21:48:48.03+00:00","created_by":null,"updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"event_booking"},{"id":"621ce578-2d87-4380-86a6-accc12bcc795","body":"<p>Hey {{first_name}},</p><p><strong>Big Papi’s is pulling up.</strong> We’ve got the iceys cold and the next stop coming up.</p><div style=\"margin:18px 0;padding:16px;border-radius:14px;background:#f6f8fa;border:1px solid #e5e7eb;\"><strong>Want the latest location?</strong><br>Check the Big Papi’s customer page for the current stop and event schedule.</div><p>Come through, bring the crew, and grab your favorite.</p>","name":"Next stop announcement","subject":"Big Papi’s is pulling up 🍧","category":"Customer promo","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":[],"created_at":"2026-08-12T16:11:07.894342+00:00","created_by":"4bca0c38-89b6-45f7-9d14-a8650cb794ca","updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"all"},{"id":"95e4465f-4025-40a2-b82d-beb873f40e20","body":"<p>Hey {{first_name}},</p><p>It’s been a minute. Big Papi’s has fresh batches, new stops, and plenty of reasons to come back through.</p><div style=\"margin:18px 0;padding:16px;border-radius:14px;background:#f6f8fa;border:1px solid #e5e7eb;\"><strong>Bring the crew.</strong><br>Check the customer page for where we’re serving next.</div><p>We’ll have an icey waiting on you.</p>","name":"Comeback invite","subject":"We need you back at Big Papi’s 🍧","category":"Customer promo","is_active":true,"tenant_id":"766cfaa7-ac42-46c8-bbef-69d13268a29d","variables":[],"created_at":"2026-08-12T16:11:08.038609+00:00","created_by":"4bca0c38-89b6-45f7-9d14-a8650cb794ca","updated_at":"2026-08-19T19:03:41.957777+00:00","template_context":"all"},{"id":"2649cb8d-83a2-41da-bda1-4d1b174fc504","body":"<div data-knocklaunch-signature=\"true\" style=\"margin-top:18px;padding-top:14px;border-top:2px solid hsl(var(--primary));font-family:Arial,sans-serif;line-height:1.45;color:#202124;\"><div style=\"font-weight:700;font-size:15px;\">KNOCKLAUNCH</div><div style=\"font-size:13px;font-weight:600;color:hsl(var(--primary));\">KNOCKLAUNCH</div><div style=\"margin-top:4px;font-size:12px;color:#5f6368;\">1 (877) 321-8277 &nbsp;·&nbsp; info@knocklaunch.app</div></div>","name":"Primary business signature","subject":"Signature","category":"mail_signature","is_active":true,"tenant_id":"a3ffa31f-0c88-4fdd-b872-051db013ca3e","variables":{"kind":"mail_signature","email":"info@knocklaunch.app","phone":"1 (877) 321-8277","title":"","website":"","isDefault":true,"signerName":"KNOCKLAUNCH","includeLogo":true},"created_at":"2026-08-20T02:39:38.269068+00:00","created_by":"4bca0c38-89b6-45f7-9d14-a8650cb794ca","updated_at":"2026-08-20T02:39:38.269068+00:00","template_context":"all"},{"id":"13b0a7ea-45a3-4a36-9d0b-89a1b43926c5","body":"<p>Hi {{FULL_NAME}},</p><p>Thanks for reaching out about La Vista del Mar in Patillas.</p><p>We have two private studio stays for couples: <strong>The View</strong>, with the stronger ocean view, and <strong>The Nest</strong>, our more tucked-away retreat.</p><p>Send us the dates you are considering and which stay you prefer. We will confirm the best booking option through Airbnb or Vrbo.</p><p>Warmly,<br>La Vista del Mar</p>","name":"Booking inquiry reply","subject":"Your stay at La Vista del Mar","category":"Vacation Rental","is_active":true,"tenant_id":"71b397ba-b9ad-496b-914c-985d97dbb12e","variables":["FULL_NAME"],"created_at":"2026-08-24T16:21:47.726765+00:00","created_by":null,"updated_at":"2026-08-24T16:21:47.726765+00:00","template_context":"all"},{"id":"98e5510f-0736-4245-a142-9539d121a699","body":"<p>Hi {{FULL_NAME}},</p><p>We are glad you chose La Vista del Mar for your stay in Patillas.</p><p>Your reservation is confirmed through your booking channel. We will keep the important stay information organized here and send the arrival details closer to your trip.</p><p>If anything changes before then, simply reply to this email.</p><p>We look forward to hosting you.</p>","name":"Booking confirmation / welcome","subject":"Welcome to La Vista del Mar","category":"Vacation Rental","is_active":true,"tenant_id":"71b397ba-b9ad-496b-914c-985d97dbb12e","variables":["FULL_NAME"],"created_at":"2026-08-24T16:21:47.726765+00:00","created_by":null,"updated_at":"2026-08-24T16:21:47.726765+00:00","template_context":"all"},{"id":"b8d1941b-bbe4-43e3-94f9-5f1c18dec4f1","body":"<p>Hi {{FULL_NAME}},</p><p>Your La Vista del Mar stay is one week away.</p><p>Please take a moment to review your reservation dates and travel plans in Airbnb or Vrbo. We will send the final arrival information before check-in.</p><p>If your arrival timing has changed, reply here so we know.</p>","name":"Seven days before arrival","subject":"One week until Patillas","category":"Vacation Rental","is_active":true,"tenant_id":"71b397ba-b9ad-496b-914c-985d97dbb12e","variables":["FULL_NAME"],"created_at":"2026-08-24T16:21:47.726765+00:00","created_by":null,"updated_at":"2026-08-24T16:21:47.726765+00:00","template_context":"all"},{"id":"1dcbdfa0-d790-41c1-b043-6b170589a4d8","body":"<p>Hi {{FULL_NAME}},</p><p>You are almost here.</p><p>Please review the arrival information we have shared for your stay and let us know if your expected arrival time has changed.</p><p>If you need anything before the trip, reply here and we will help.</p>","name":"48 hours before arrival","subject":"Your La Vista del Mar arrival is coming up","category":"Vacation Rental","is_active":true,"tenant_id":"71b397ba-b9ad-496b-914c-985d97dbb12e","variables":["FULL_NAME"],"created_at":"2026-08-24T16:21:47.726765+00:00","created_by":null,"updated_at":"2026-08-24T16:21:47.726765+00:00","template_context":"all"},{"id":"91a2070d-2f65-4d07-b9aa-8ec653d85ffb","body":"<p>Hi {{FULL_NAME}},</p><p>Welcome to Patillas. We hope you have an easy arrival and a peaceful stay at La Vista del Mar.</p><p>Please use the arrival instructions already provided for your reservation. If anything is unclear when you get here, reply or contact us and we will help.</p><p>Enjoy the coast.</p>","name":"Check-in day","subject":"Welcome to La Vista del Mar","category":"Vacation Rental","is_active":true,"tenant_id":"71b397ba-b9ad-496b-914c-985d97dbb12e","variables":["FULL_NAME"],"created_at":"2026-08-24T16:21:47.726765+00:00","created_by":null,"updated_at":"2026-08-24T16:21:47.726765+00:00","template_context":"all"},{"id":"99f7349d-6357-4116-9060-c871e2f3c686","body":"<p>Hi {{FULL_NAME}},</p><p>Just checking in to make sure everything is going well with your stay.</p><p>If something needs attention, tell us now so we have a chance to make it right while you are here.</p><p>Otherwise, enjoy the rest of your time in Patillas.</p>","name":"Mid-stay check-in","subject":"How is everything at La Vista del Mar?","category":"Vacation Rental","is_active":true,"tenant_id":"71b397ba-b9ad-496b-914c-985d97dbb12e","variables":["FULL_NAME"],"created_at":"2026-08-24T16:21:47.726765+00:00","created_by":null,"updated_at":"2026-08-24T16:21:47.726765+00:00","template_context":"all"},{"id":"2e08b360-25ae-49cd-b00b-9e787478aaed","body":"<p>Hi {{FULL_NAME}},</p><p>We hope you have enjoyed your stay at La Vista del Mar.</p><p>Tomorrow is your checkout day. Please follow the checkout information already provided for your reservation. If you have a timing question, reply here.</p><p>Thank you for staying with us.</p>","name":"Night before checkout","subject":"A quick note before checkout","category":"Vacation Rental","is_active":true,"tenant_id":"71b397ba-b9ad-496b-914c-985d97dbb12e","variables":["FULL_NAME"],"created_at":"2026-08-24T16:21:47.726765+00:00","created_by":null,"updated_at":"2026-08-24T16:21:47.726765+00:00","template_context":"all"},{"id":"8803a9f4-8718-4033-b617-94772db3e5da","body":"<p>Hi {{FULL_NAME}},</p><p>Thank you for choosing La Vista del Mar.</p><p>We hope the stay gave you the quiet time by the water you were looking for. It was a pleasure to host you, and we would be happy to welcome you back to Patillas.</p><p>Safe travels home.</p>","name":"Post-stay thank you","subject":"Thank you for staying at La Vista del Mar","category":"Vacation Rental","is_active":true,"tenant_id":"71b397ba-b9ad-496b-914c-985d97dbb12e","variables":["FULL_NAME"],"created_at":"2026-08-24T16:21:47.726765+00:00","created_by":null,"updated_at":"2026-08-24T16:21:47.726765+00:00","template_context":"all"},{"id":"731cdc12-26cd-455e-b09c-6b4e4595313f","body":"<p>Hi {{FULL_NAME}},</p><p>Thank you again for staying with us.</p><p>If you enjoyed your visit, a review on the platform where you booked helps future guests understand what La Vista del Mar is really like.</p><p>We appreciate you taking the time.</p>","name":"Review request","subject":"Would you share your La Vista del Mar experience?","category":"Vacation Rental","is_active":true,"tenant_id":"71b397ba-b9ad-496b-914c-985d97dbb12e","variables":["FULL_NAME"],"created_at":"2026-08-24T16:21:47.726765+00:00","created_by":null,"updated_at":"2026-08-24T16:21:47.726765+00:00","template_context":"all"},{"id":"d7333254-0034-44df-8ccc-ce374909af5f","body":"<p>Hi {{FULL_NAME}},</p><p>We wanted to reach out because weather or travel conditions may affect your trip.</p><p>Please rely on official travel guidance and your booking platform for any reservation changes. If your arrival plan changes, reply here so we know what to expect.</p><p>We will keep you updated on anything that directly affects the property.</p>","name":"Weather or travel disruption","subject":"A note about your upcoming La Vista del Mar stay","category":"Vacation Rental","is_active":true,"tenant_id":"71b397ba-b9ad-496b-914c-985d97dbb12e","variables":["FULL_NAME"],"created_at":"2026-08-24T16:21:47.726765+00:00","created_by":null,"updated_at":"2026-08-24T16:21:47.726765+00:00","template_context":"all"},{"id":"6d783a7e-8375-4e0b-9923-25907396c051","body":"<p>Hi {{FULL_NAME}},</p><p>We need to share an update that may affect your stay or access to the property.</p><p><strong>Please add the specific update here before sending.</strong></p><p>If this changes your arrival plans or you have a question, reply and we will help.</p><p>Thank you for your patience.</p>","name":"Maintenance or access update","subject":"Important update for your La Vista del Mar stay","category":"Vacation Rental","is_active":true,"tenant_id":"71b397ba-b9ad-496b-914c-985d97dbb12e","variables":["FULL_NAME"],"created_at":"2026-08-24T16:21:47.726765+00:00","created_by":null,"updated_at":"2026-08-24T16:21:47.726765+00:00","template_context":"all"},{"id":"4f541c89-b35c-4729-9264-777c5f40bad5","body":"<p>Hi {{FULL_NAME}},</p><p>We were thinking of our past guests and wanted to say hello.</p><p>If another quiet trip to the coast is on your mind, La Vista del Mar is still here in Patillas. You can check current availability on our Airbnb or Vrbo listings whenever the timing feels right.</p><p>We would be glad to host you again.</p>","name":"Returning guest — MARKETING OPT-IN ONLY","subject":"Patillas is here when you are ready to come back","category":"Vacation Rental","is_active":true,"tenant_id":"71b397ba-b9ad-496b-914c-985d97dbb12e","variables":["FULL_NAME"],"created_at":"2026-08-24T16:21:47.726765+00:00","created_by":null,"updated_at":"2026-08-24T17:45:48.245767+00:00","template_context":"all"},{"id":"84745dc4-34a2-4570-ad39-e28789fa44ab","body":"<div data-knocklaunch-signature=\"true\" style=\"margin-top:18px;padding-top:14px;border-top:2px solid hsl(var(--primary));font-family:Arial,sans-serif;line-height:1.45;color:#202124;\"><div style=\"font-weight:700;font-size:15px;\">Cafe &amp; QSR Template</div><div style=\"font-size:13px;font-weight:600;color:hsl(var(--primary));\">Cafe &amp; QSR Template</div></div>","name":"Primary business 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